Privacy Policy
Mandurah Shower Repairs Website Policy
1. Privacy Policy
1.1 Personal Information Collection
Mandurah Shower Repairs is committed to protecting your privacy. We collect personal information such as your name, email address, phone number, and any other details you provide when you contact us or book a quote through our website.
1.2 Use of Personal Information
We use your personal information to respond to your inquiries, provide quotes, schedule appointments, and deliver our services. Your information is used solely for these purposes and is not shared with third parties without your explicit consent, except as required by law.
1.3 Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses secure technologies to ensure your data is transmitted safely.
1.4 Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand how you use our site and allow us to improve its functionality. You can adjust your browser settings to refuse cookies if you prefer.
1.5 Contact Us
If you have any questions about our privacy practices, please contact us at [email protected].
2. Terms of Service
2.1 Service Provision
Mandurah Shower Repairs provides professional shower repair services, including the removal of old grout and the application of high-quality, waterproof epoxy resin. All services are subject to availability and acceptance of your booking.
2.2 Booking and Quotes
By booking a quote through our website, you agree to provide accurate and complete information. All quotes are obligation-free, and any subsequent agreement for services will be detailed in a separate contract.
2.3 Payment Terms
Payment for services is due upon completion of the work, unless otherwise agreed. We accept various forms of payment, which will be detailed in your service agreement.
2.4 Cancellations and Rescheduling
If you need to cancel or reschedule your appointment, please contact us as soon as possible. We understand that plans change and will do our best to accommodate your new schedule.
2.5 Limitation of Liability
While we strive to provide the best service possible, Mandurah Shower Repairs is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
3. Guarantee
3.1 Service Guarantee
All work performed by Mandurah Shower Repairs is guaranteed. We use high-quality materials and adhere to strict procedures to ensure long-lasting, waterproof seals for your shower repairs.
3.2 Exclusions
The guarantee does not cover damage caused by misuse, neglect, or unauthorized alterations to the repaired areas. It also does not cover natural wear and tear or damage due to unforeseen events.
3.3 Claims Process
To make a warranty claim, please contact us at [email protected] or 0456 234 523 with details of the issue. We will arrange an inspection and take the necessary steps to rectify the problem.
4. Amendments
Mandurah Shower Repairs reserves the right to update or modify this policy at any time. Changes will be posted on this page, and we encourage you to review our policy periodically.
Effective Date: 21/11/2024
